77c777 Privacy Policy
Your personal information is completely safe with us — this policy explains in detail how we collect, use, and protect your data.
Welcome to the 77c777 platform. This Privacy Policy ("Policy") explains how we — 77c777 and its affiliated entities ("we", "us") — collect, process, store, and protect the personal information of users ("you", "user") of our website 77c777.cam and its related services ("Platform").
By using our Platform, you agree to the terms of this Privacy Policy. Please read this policy carefully and in full. If you have any questions, contact us at [email protected] or reach us through 24/7 live chat support.
1. Information We Collect — What Data We Hold
During registration, transactions, and use of services on 77c777, various types of information are collected automatically or directly.
Information You Provide Directly
When you create an account, log in, make a deposit, or contact support, the following information may be collected:
- Full name and date of birth
- Email address
- Mobile number
- Home address
- National ID or passport details (for age verification)
- Payment information (bKash, Nagad, Rocket, Upay, bank account)
- Security questions and answers, and password (stored in encrypted form)
Automatically Collected Information
Some information is collected automatically while you use the Platform, such as:
- IP address and device type
- Browser and operating system information
- Login time and date
- History of games played, bets placed, and transactions
- Cookie and session data (see Section 7 for details)
- Referral source (where you came from before reaching the Platform)
2. How We Use Your Information
Primary Purposes
We use the information we collect for the following purposes:
- To create, verify, and manage your account
- To process deposits, withdrawals, and other financial transactions
- To complete age verification (confirming 21+) and identity verification (KYC)
- To provide technical support and customer service
- To manage bonuses, promotions, and loyalty programmes
- To prevent fraud, money laundering, and ensure security
- To fulfil legal obligations
- To improve the Platform and enhance user experience
Marketing and Communications
With your consent, we may notify you by email about new promotions, bonus offers, tournaments, and platform updates. You can opt out of such communications at any time by contacting us at [email protected] or through live chat.
3. Information Sharing and Disclosure
Sharing Information with Third Parties
We may share your information with third parties in the following limited circumstances:
- Payment processors: To complete transactions via bKash, Nagad, Rocket, Upay, and banking services.
- Identity verification agencies: With authorised agencies for KYC and age verification.
- Technology service providers: With selected partners for server hosting, cybersecurity, and analytics services, who are bound to comply with our privacy standards.
- Legal reasons: To comply with court orders, regulatory directives, or applicable legal requirements.
- Fraud prevention: To assist in investigations related to illegal activity or money laundering.
Business Transfers
In the event of any change to 77c777's business structure, merger, or acquisition, your information may be transferred to the new entity. In such circumstances we will notify you in advance and the terms of this Privacy Policy will continue to apply.
4. Data Security Measures
Technical Safeguards
We apply industry-standard technical measures to keep your information secure:
- SSL encryption: all data transmission is carried out over encrypted channels.
- Two-Factor Authentication support.
- Regular security audits and vulnerability testing.
- Firewall and intrusion detection systems.
- Account data stored on secure servers.
Organisational Safeguards
Alongside technical measures, we also ensure security at the organisational level:
- Only authorised personnel have access to personal information.
- Staff receive regular data protection training.
- Complete access logs are maintained for all data access.
- If a data breach occurs, affected users are notified promptly.
5. Data Retention Period
Retention Policy
We retain your personal information only for as long as it is necessary or legally required. The retention periods for different types of information are set out below:
- Account information: For the duration the account is active and, after closure, for as long as required under applicable law.
- Financial transaction records: A minimum of five (5) years in accordance with Anti-Money Laundering (AML) regulations.
- Customer service communications: For a defined period after the issue is resolved, for record-keeping purposes.
- Marketing consent records: Until you withdraw your consent.
Once the retention period has ended, or upon your request, information is securely deleted or anonymised, provided there are no legal obligations preventing this.
6. Your Rights and Choices
As a 77c777 user, you have the following rights over your own information:
📋 Access to Your Data
You have the right to know what information we hold about you. Upon request, we will provide you with a copy of your data.
✏️ Correction of Data
If any of the information we hold about you is incorrect, you may request that it be corrected. We will make the correction as quickly as possible.
🗑️ Deletion of Data
In certain circumstances you may request that your data be deleted, though some information may need to be retained due to legal obligations.
⛔ Objection to Processing
You have the right to object to the processing of your data for marketing communications or for specific purposes.
📦 Data Portability
You may request your data in a structured, machine-readable format.
🔒 Restriction of Processing
In certain circumstances you may request that the processing of your data be temporarily restricted.
How to Exercise Your Rights
To exercise any of the rights listed above, email [email protected] or contact us directly via 24/7 live chat. We will generally respond to your request within 30 days. For complex or multiple requests, this period may be extended slightly.
7. Cookies and Tracking Technologies
What Are Cookies and Why Are They Used
Cookies are small digital files stored in your browser or on your device. 77c777 uses cookies for the following purposes:
- Essential cookies: Maintaining login sessions, ensuring security, and keeping the Platform functioning correctly.
- Functional cookies: Remembering your language preferences, game settings, and personalised experience.
- Analytics cookies: Monitoring site usage trends to improve the quality of our services.
- Security cookies: Helping to prevent fraud and unauthorised access.
Cookie Controls
You can disable most cookies by changing your browser settings. Please note that disabling essential cookies may prevent some features of the Platform from working correctly. Refer to your browser's help centre for browser-based cookie settings.
8. Protection of Minors
Age Restriction
77c777 is a 21+ platform. We do not knowingly collect or process personal information from anyone under the age of 21. Age verification is mandatory at the time of registration.
If we become aware that information from a minor has been collected by mistake, that information will be deleted promptly and the associated account will be closed.
9. Third-Party Integrations
External Platforms and Services
The 77c777 platform may integrate various third-party services, including payment gateways (bKash, Nagad, Rocket, Upay, bank) and game providers (Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft, and others). These services have their own privacy policies, which can be found on their respective websites.
77c777 has no control over these third parties' data collection or use, and we are not responsible for their data practices.
10. Policy Changes and Updates
Notice of Changes
We may update this Privacy Policy from time to time — due to the addition of new services, legal changes, or security improvements. If any significant changes are made, we will:
- Update the "Last Updated" date at the top of this page.
- Notify registered users by email.
- Display a notice on the Platform.
Continued use of the Platform after the updated policy is published will be considered your acceptance of the new policy. If you do not agree with any changes, you may request that your account be closed.
11. Contact Us
Privacy Enquiries
If you have any questions, concerns, or requests to exercise your rights regarding this Privacy Policy, please contact us through the following:
- Email: [email protected]
- Live Chat: 24/7 support in Bengali is available on the platform.
After properly verifying your request, we will try to respond as quickly as possible. To learn about responsible gaming guidelines, please visit our Responsible Gaming page, or visit our FAQ page for answers to common questions.